Inclusion Shipping Guide

W.I.S.E. is not responsible for lost packages and it is recommended that you purchase insurance and tracking.
  • Once you place your order, you will find the mailing address in your order invoice. It is not public information due to privacy reasons and safety concerns.
  • Please mail your inclusion item within 7 days of your initial order. I can only start the piece once I receive the item.  The estimated wait time begins from the time I receive the inclusion item, not when the order is placed.
  • Please do not send me the last of your inclusion item (i.e. last ounce of breast milk, last lock of hair) in case of lost/stolen packages or other mishaps.

    Packaging and Labeling Instruction
  • Please make sure that your return address is clearly labeled on the outside of your package.
  • Registered mail requiring a signature is not recommended because it may result in items being returned to sender.
  • Label all packaged items with your name and order number.
  • It is also recommended to include your itemized invoice that includes your requested design, design specifics, ring size (if applicable), and any other specification requested.

Milk Keepsakes
  • Milk keepsakes can be made with fresh, frozen, expired, and donated breastmilk.  Because this milk isn't for consumption, it doesn't matter how old it is or how it has been stored.  As long as there is no visible mold, your milk is perfect for preserving for custom keepsakes.

  • Please place 1 ounce of milk into a labeled breastmilk storage bag, and then place that bag into a quart size freezer style zip lock bag. Place that into a padded envelope (or small flat rate box) and then mail the package priority shipping to the address provided.

  • Because this is not meant for consumption, the milk does not need to be kept cool during the shipping process.

  • If sending milk for keepsakes for multiple people, please package and label each bag separately and accordingly.

  • Please declare the package contains liquid, but it does not need to be stated that it is breastmilk.

  • Please allow 6-10 weeks for milk keepsake completion. This is because of the lengthy preservation process.

Placenta Keepsake
  • Placenta powder ONLY. Please do not send me raw placenta (unless you are a placenta client and I am already processing your placenta).   If you have not had your placenta encapsulated but still would like to purchase a keepsake, you can message me for more information.  

  • Only 1-2 size 0 capsules are needed, about 2 teaspoons of powder, to create your keepsake. Place powder into a freezer style zip lock bag, and then place that into a padded envelope (or small flat rate box) and then mail the package priority shipping to the address provided. Please note that if dye was used for a placenta print, then residual color will be in the powder and may show with the keepsake.

Cremation Ash Keepsake
  • Please send 1-2 teaspoons of ash (more if the piece is large), sealed in a freezer style zip lock bag and then place that into a padded envelope (or small flat rate box) and then mail the package priority shipping to the address provided.

  • Any ash not used in your keepsake will be returned to you.

Umbilical Cord Stump Keepsake
  • Please send dried stump only.

  • Place stump piece in a freezer style zip lock bag and then place that into a padded envelope (or small flat rate box) and then mail the package priority shipping to the address provided.

Lock of hair
  • Please send a lock of hair 1 inch or longer in a zip lock bag and then place that into a padded envelope (or small flat rate box) and then mail the package priority shipping to the address provided.
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  • Make sure the hair is tied with string before packaging.

Local to me and don’t want to ship your inclusion?
Simply select the local option when checking out and then we can arrange a drop off time for you to bring it to me instead! Just follow the same packaging instructions as below <3

Please read the FAQs so you can learn more about the process and about the variations of normal for handmade jewelry.